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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Definitely_something

September 16, 2024

5  out of  5
rating by Definitely_something
"Susan and Casey are both very good at their jobs. They got above and beyond. Susan helped me submit insurance through another company over to the dmv to clear my license. There was a discrepancy that the dmv couldn’t figure out (not surprised). Susan stepped in and figured out what it was and submitted everything properly. Thank you Susan and Casey!"
We responded:
"Happy we could help you thank you for your business. "
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Summer McGowan

July 10, 2024

5  out of  5
rating by Summer McGowan
"15/10 stars, been with these guys for 10 years and have yet to be disappointed ❤️"
We responded:
"Thanks Summer glad to hear my office is meeting your expectations. "
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Joshua Warner

May 31, 2024

1  out of  5
rating by Joshua Warner
"Unacceptable. Avoid like the plague. Made a policy when closing on a home. A month later, I bundle my car and was told my policy was rescinded two weeks ago. They messed up the property-type (It's a triplex, they had it listed as a single-family. How do you do that?!). Okay. So I send them the inspection and electrical statement to get it cleared up. Two weeks later they tell me underwriting can't open the PDFs. (All they needed to do was download the PDFs from the Google Drive links and send to underwriting). They didn't bother to even open the PDFs for two weeks. Don't expect them to be able to use computers. They then get back to me several weeks after that and they messed up the property/occupancy AGAIN. After clearing that up, they say it's uninsurable because I don't have 3 years of history with State Farm. Not that the property wasn't previously insured (it was - with State Farm). How can I have 3 years of insurance history with them if I'm getting a new policy?! I just moved here. This whole ordeal took about TWO MONTHS (of which I have been uninsured) due to their negligence. Now I'm having difficulty finding an insurer due to the lapse of coverage caused by them. Do yourself a favor and go with an insurance broker - or hell, anybody but them."
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Kali Simpkins

April 4, 2024

5  out of  5
rating by Kali Simpkins
"Very personable."
We responded:
"That is great to hear Kali all of my team members and myself pride ourselves on giving excellent customer service. Thank you for your business. "
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Gary Bode

March 6, 2024

5  out of  5
rating by Gary Bode
"Great State Farm agent! Bobby and his staff are very professional and responsive to our insurance needs."
We responded:
"Appreciate that Gary please don't hesitate to call or email if you need anything. "
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Matthew Snowden

September 2, 2023

4  out of  5
rating by Matthew Snowden
"Helpful and priced reasonably but will update after a few months or after 6 month policy renew otherwise they kept up good communication to get policy started will see if that holds up. Not fan of safe drive thing u put in car bc it doesn't really give details on how or why it scores how it does but just started & will update as I learn more."
We responded:
"Thanks Matthew !!"
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Tiffany Hightower

August 7, 2023

5  out of  5
rating by Tiffany Hightower
"Kasey, you are absolutely amazing! You always go above and beyond for everyone in my family. Thank you so much for all you do! You truly are a blessing and have been for many years."
We responded:
"Thanks Tiffany !!!"
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Mary Lamb

July 26, 2023

5  out of  5
rating by Mary Lamb
"I have been with Bobby Fuller for many, many years! I came to his office frustrated with the rising prices from a competitor who my family had used since 1983...the cost was double and the service was lackluster (at best). Since day 1 this team at State Farm has welcomed questions and my ever changing policies with the addition and subtraction of homes & cars. Kasey has been my "go-to" girl for getting the job done quickly and effectively. She has always welcomed my questions and ensured I had all the information I need."
We responded:
"So glad to hear about your positive experience at my office. Kasey and the rest of the team look forward to helping customers on a daily basis. Thanks again for your business!! "
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Arlene Moore

June 30, 2023

5  out of  5
rating by Arlene Moore
"Wonderful experience. Trusted agency"
We responded:
"Thanks Arlene I appreciate you coming back to the Bobby Fuller State Farm Agency. Please don't hesitate to call if you need anything. "
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nell murphy

April 6, 2023

5  out of  5
rating by nell murphy
"I cannot say enough good things about Bobby Fuller's State Farm office.They were so helpful and offered personalized service,finding the best rates available."
We responded:
"Glad we could help Nell please don’t hesitate to call if you need anything. "
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Doug Tesch

March 10, 2023

5  out of  5
rating by Doug Tesch
"Good service. Very convenient. Great price."
We responded:
"Thanks Doug."
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AHMED KERAIDY

December 20, 2022

5  out of  5
rating by AHMED KERAIDY
"Excellent service 👍👍👍"
We responded:
"Thanks Ahmed we appreciate your business. "
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Kali Simpkins

November 13, 2022

5  out of  5
rating by Kali Simpkins
"Great customer service"
We responded:
"Thanks Kali !! Happy to hear our office is meeting your expectations. "
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Sheronda Gray

September 15, 2022

5  out of  5
rating by Sheronda Gray
"Very friendly agents.. Was very helpful!"
We responded:
"Thanks Sheronda!!"
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Martha Hatcher

December 15, 2021

5  out of  5
rating by Martha Hatcher
"Sadly we had water damage and a few car accidents in the last year. I just knew our insurance would cancel or increase drastically. I was so wrong ! You won’t find a better agent or greater person to work with than Bobby Fuller When our flood came it was a Friday night AFTER hours. I decided I’d just text Bobby to let him know. He immediately called me from a fishing charter in the ocean and advised us what to do right away. On Saturday and Sunday during his personal time and trip he called to check on us. Monday morning a crew was here to take care of us. No questions no hassle nothing but just being annoyed by loud work going on. The adjuster recently a year out called just to check on us. When worst of work & dirty demo was going on they provided us with a hotel including our pup and offered to take care of meals Being 65 we’ve had insurance for many years but I’ll have to say BOBBY FULLER is the best we’ve ever worked with. Even if State Farm were the highest premium we’d find a way to continue with Bobby just because of the caring hard working folks they are. It’s all about customers service with Bobby And I’ll add I’m a tough bargain seeker and I’m really ole school about customer service priority. We feel like we are their only customer when we need them!"
We responded:
"Wow thanks Martha. So glad we were there for you when you needed help. Thanks again for being a loyal customer !!"
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Danny Mccauley

October 12, 2021

5  out of  5
rating by Danny Mccauley
"Bobby Fuller and State Farm ins. are my go to team of insurance experts. I've been with them for 10 yrs. and there isn't anything these people won't do to help you with your insurance needs.From the time you walk in the front door til you leave you are definitely in good hands. Kasey at the front desk is always there with answers to your questions and helping with your insurance needs of any kind and size. No policy is too big or too small. The whole team at Bobby Fuller is GREAT at insurance and GREAT at what they do. So if you need car,boat, home,life or any kind of insurance the go to team at Bobby Fuller Insurance is your one stop place for all your insurance needs. Go see them on Georgia Avenue in North Augusta South Carolina. You definitely will be glad you did."
We responded:
"Thanks Danny."
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Amber Shaw

September 13, 2021

5  out of  5
rating by Amber Shaw
"Excellent customer service! They return calls quickly and are always happy to help. They work hard to find all discounts that apply. I highly recommend them."
We responded:
"Thanks Amber ."
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Bryan Mayer

July 8, 2021

5  out of  5
rating by Bryan Mayer
"Bobby and his team are excellent. Very responsive and constantly reviewing my policies. Highly recommended."
We responded:
"Thanks Bryan."